Privacy Policy

Last updated: 20 June 2025

At Fan Thai Sticks, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website fanthaisticks.co.uk, regardless of your location, and informs you about your privacy rights under applicable data protection laws, including the UK GDPR.

1. Information We Collect

When you use our website or book a service, we may collect the following personal data:

Full name
Email address
Phone number
Postal code
Booking and enquiry details

We do not collect or store payment card details on our website.

Your email address may be used to send promotional offers or discounts, only where you have provided consent or where permitted by law.

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and communicate with you
To process and manage catering bookings
To deliver our services efficiently
To send marketing communications where consent has been given

We process your data lawfully, fairly, and transparently.

3. Sharing of Information

We do not sell, rent, or share your personal data with third parties.
All collected data is used strictly for internal business purposes related to Fan Thai Sticks.

4. Cookies and Analytics

Our website uses in-house analytics software to understand how visitors interact with our site. This software may collect:

Pages visited and time spent on the site
Browser type and version
Device type (desktop or mobile)
Operating system
Approximate location
Traffic source

This data is used solely to improve our website, services, and user experience. No personally identifiable information is used for profiling or sold to third parties.

5. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data against:

Accidental loss
Unauthorised access
Alteration or disclosure

Access to personal data is limited to authorised personnel only.

6. Your Rights

Under data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page, and the “Last updated” date will be revised accordingly.

We encourage you to review this page periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Email:
fanthaisticks@gmail.com

By submitting your information through our website, you confirm that you have read and agreed to this Privacy Policy.